Privacy Policy
The Sanctuary United Kingdom (TSUK) - UK SANCTUARY (LONDON) LIMITED
Last updated: April 2026
TSUK ("we", "us", "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal data:
Name
Email address
Phone number
Address (if provided)
Information you submit through website forms
Appointment or enquiry information
Technical information such as IP address, browser type and website usage data
We only collect personal information that is necessary to provide our services or respond to your enquiries.
2. How We Use Your Information
We may use your personal data to:
Respond to enquiries
Provide services or treatment
Manage appointments or bookings
Improve our website and services
Send marketing communications where you have consented
Comply with legal obligations
Our lawful bases for processing personal data include consent, legitimate interests, contractual necessity, and legal obligations.
3. Sharing Your Information
We may share your personal data with trusted third parties where necessary, including:
Healthcare practitioners
Service providers who support our business
IT and website hosting providers
Professional advisers
Regulators or authorities where required by law
We do not sell personal data to third parties.
4. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.
Personal data may be stored securely on internal systems or with trusted cloud service providers.
5. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse website traffic
Remember user preferences
You can control cookies through your browser settings.
6. Marketing Communications
If you choose to receive marketing communications from us, we may send newsletters or updates by email.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
7. Your Data Protection Rights
Under UK data protection law you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Complaints
If you have concerns about how your personal data is handled, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Privacy Officer
TSUK
Email: info@sanctuaryunitedkingdom.com
Address: 71-75 SHELTON STREET, COVENT GARDEN, LONDON, ENGLAND, UK, WC2H 9JQ
Telephone: +1-778-922-2732
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.